Customer Facilities - Echo Arena
The Echo Arena has a series of entrances for visitors, to make it as easy as possible for you to gain access and find your seat. Your ticket will tell you whether to enter from the riverside doors or via the cityside entrances – if you’re not sure a number of stewards will be positioned around the building and on the doors to help you find the right place.
You’ll find the VIP entrance to the Echo Arena by entering the Galleria on the cityside of the building and taking a lift up to the VIP area.
There are toilets on every level of the Echo Arena, the majority of them spaced at intervals around the main auditorium. There are six male toilet blocks, six female blocks and eight accessible toilets in total.
Bars and snacks
If you’re hungry or thirsty we have eight catering concessions in the Echo Arena – six of them are on the main concourse with another two downstairs in the basement. We sell a tasty range of hot and cold snacks and drinks provided by our caterers Heathcotes Outside; our drinks partners Britvic and Carling also provide both alcoholic and non-alcoholic drinks.
Ask a steward
Our stewards are on hand to answer your questions and make sure your visit to the Echo Arena is as fun as possible. If you can’t find what you’re looking for please ask one of our stewards – they’re only too happy to help.
A Barclays cash machine is situated in the concourse of the Echo Arena, located in the area nearest Albert Dock. This machine does not charge for cash withdrawals.