Service Desk Coordinator

Closing Date 15 Jan 2018
Job Closed: Sorry, applications for this job are now closed.

Contract type: Full time, Permanent, Annualised

Salary: Competitive

Hours per week: 37.5 / annualised

The ACC Liverpool Group, home to BT Convention Centre, Echo Arena and Exhibition Centre Liverpool, opened in January 2008 and has established itself as a leading venue for concerts, entertainment, conferences and exhibitions. 

An exciting opportunity has arisen for a Service Desk Coordinator with excellent IT and organisational skills to join our Event Support team.

The successful candidate will be required to log, coordinate and communicate work requests that are received via the service desk. The Service Desk Coordinator will then implement relevant actions in liaison with a number of different teams across The ACC Liverpool Group. Assisting the Operation Systems Manager with the continuous review of all service desk functions will play a key part within this role.

The successful candidate will be a competent multi-tasker with the ability to organise and prioritise large volumes of work/requests at any one time whilst maintaining an excellent standard of customer service.

Previous experience of working with a variety of IT systems, the ability to work as part of a team and the ability to deliver in a fast paced environment are essential to this role. Previous experience working in a customer service / help desk role would be beneficial.

If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story this could be just the job for you.

To apply for this position please complete both the Application Form and Equal Opportunities form which can be found by clicking on the links below:

APPLICATION FORM 

EQUAL OPPORTUNITIES FORM

GUIDANCE NOTES

Please note that your Application Form must be sent along with the Equal Opportunities Form to recruitment@accliverpool.com.

Closing Date: 15 January 2018
Interview Date: TBC 

For further information please contact the HR Team on 0151 239 6084 or email recruitment@accliverpool.com.